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Vonage Integration Platform

Integrate your cloud phone system with all your top applications, seamlessly.*

*Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability.

VONAGE INTEGRATION SUITE

Cutting-edge capabilities. Stunning simplicity. Increased productivity.

Empower employees, elevate customer experiences and boost bottom lines by integrating your Vonage cloud phone system with your CRM, collaboration and business productivity applications — all in one unified platform.

Advanced features for contact management and call handling, control and real-time logging
Easy accessibility from any browser or device, virtually anywhere, anytime
Integrated CRM call metrics and reporting for call volume, history and usage data
Sync all call data into your business application’s native reporting dashboards
Seamless contact management and scheduling capabilities across business applications
Customisable CRM integration tools such as Click-to-dial, Click-to-SMS, SMS logging, Web Launcher and Call Notes
Embedded, UI-level integrations eliminate toggling between apps
Builder tools to customise workflows and automate tasks without code

Embedded Integrations

Now your business applications can have unified communications built right in - it’s easy.

Simply integrate VBC into business applications you use every day. This means voice, messaging, SMS, MMS, video - all seamlessly integrated into a single application.

Vonage for Salesforce

Put Vonage Business Communications and Salesforce to work and monitor automatic call logs, create contacts and cases, capture call notes and view real-time user activity reports. Even better, integrate Salesforce and VBC with our simple, reliable and scalable contact centre — Vonage Contact Center for Salesforce. SEE SALESFORCE INTEGRATION

VBC for Microsoft Teams

Through the seamless embedded integration of Microsoft Teams and Vonage Business Communications, you can now enjoy premium calling features such as Click-to-Call, On-Call Teams Presence, Call Control, Call History and much more. SEE MICROSOFT TEAMS INTEGRATION

Vonage for Microsoft Dynamics

Integrate Vonage Business Communications seamlessly with customer information from your Microsoft Dynamics CRM. Auto-create records for incoming calls and auto-save call activities and notes to preserve customer information that fuels future interactions. SEE MICROSOFT DYNAMICS INTEGRATION