Enterprise service plans
Standard
- Support via email and web
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Priority support
-
Support via chat, email and web
- 24/7 escalation
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Enterprise plan
-
Support via phone, chat, emails and web
- 24/7 escalation
- Designated support engineer
-
Service delivery manager
- The service delivery team manages custom on-boarding, monthly health checks, and quarterly business reviews.
-
Accelerate services
- Expert project and technical resources that accelerate your ability to scope, design, and launch your use cases.
-
Platform SLAs
- 99.99% API platform uptime for voice, messaging, and video.
- Escalation service
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Pricing for individual services
Data privacy and reporting
Reports API Unlimited Plan
Integration services
Feature bundles
Enterprise Feature bundle
- Enterprise plan services
- Enterprise environment
- IP whitelist
- Encrypted recording
- Regional media zones (US, EU, Germany)
- AES 256 bit encryption
- HIPAA BAA compliance
- Advanced Insights
- Configurable TURN
- China relay
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Priority Feature bundle
- Priority support services
- Encrypted recording
- Regional media zones (US, EU, Germany)
- AES 256 bit encryption
- HIPAA BAA compliance
- Advanced Insights
- Configurable TURN
- China relay
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Enterprise Data Privacy & Reporting
- Reports API
- Audit API
- Auto Data Redaction
- European data centres (SMS & Voice)
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Non-Enterprise Data Privacy & Reporting
- Reports API
- Audit API
- Auto Data Redaction
- European data centres (SMS & Voice)
- Priority support services
Thanks for contacting us!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent and personal so our customers can stay ahead.
Learn more about our support plans
Your success is our priority. Learn more about our support methods and response times.
